1.
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Join OnStop
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2.
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Advise your customers you have joined OnStop. This alone will have an immediate effect on late payments as your customer will not want to risk appearing on the OnStop register.
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3.
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If you have a slow paying customer and you want to place them OnStop
>>log on to the OnStop site
>>go to the member's section
>>click place OnStop
>>enter customer details
>>select an OnStop letter
Your customers name, address etc. is automatically registered on the late payment register and that information is available to other OnStop members who may be considering offering credit to this account.
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4.
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You can set up User Groups to regulate which personnel will have full access to OnStop e.g. Credit Control, and which will have read-only access e.g. Sales Department. |
5.
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If you are considering offering credit to a new customer, or on a regular basis as part of your Credit Control procedure check the OnStop register to see if any other member has placed this account OnStop or if there is a history of slow payment. It is FREE OF CHARGE to make this search. |
6.
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After your customer has paid, you should remove his name from the register. This is the incentive for him to pay quickly. If a member has left a customers name on the register for more than 7 days, they will receive an e-mail from OnStop to remind them. The register retains any historical data for your analysis.
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| 7. |
There is a First Time User Guide in the Member's Section. |
